Mike Blumenthal posted earlier this week that Google Local is now a veritable train wreck, and I don’t think his statement is hyperbole.
For some time now, Google Local (originally just referred to as “Google Maps”, then called “Google Local”, then called “Google Places”) has had some problems in how it handles how local businesses can manage their own data. All local data providers struggle with the process of how to verify whether someone has the right to change a business’s information — and Google’s phone call / post card verification process is no exception. So, it’s had that problem from the beginning, although it doesn’t seem to’ve gotten any smoother in the meantime.
Then there’s the changing nomenclature — they just don’t keep consistently using the same brandnames and terminology to refer to the data display, versus the interfaces that businesses use to manage their own data. Google Local Business Center became Google Places — where you could login to manage your Google Place Pages (your business profile pages that would appear in Google).
Now, along comes Google+ (aka “Google Plus”). Which has personal profiles for people to use in interacting socially, and then they allowed companies to set up profile pages for businesses — “Brand Pages”. Then the real sh*t hit the fan when they then smashed Google Places into Google Plus, and started referring to THOSE as “Google Plus Local” or “Google+ Local” pages.
But, what of those companies that had set up “Brand Pages” already?!? The advent of Google+ Local pages essentially (more…)